Shipping policy
WHERE WE SHIP
We ship to European Union countries. For shipping outside the EU, contact us at hello@whatshoes.co before ordering.
PROCESSING TIME
Orders are dispatched the next business day.
DELIVERY TIME
Orders within Europe typically arrive within 3–8 business days of dispatch. In exceptional cases, delivery may take up to 14 business days.
SHIPPING COSTS
Shipping costs are calculated at checkout based on your location and chosen delivery method. Free shipping is available on qualifying orders — check at checkout whether your order qualifies.
TRACKING
You'll receive a tracking number by email once your order has been dispatched.
QUESTIONS